Fix installer 404 and permission errors

The installer shows "404 Not Found"

If you get a 404 page when you go to your new phpVMS site, check these:

1. The document root. Your domain or subdomain must point to the phpVMS public folder. To check a subdomain, open Subdomains on the Management tab and look at its document root. See Choose where phpVMS lives.
2. The upload. Check that all the files were uploaded and extracted. If an upload stopped part of the way, upload the package again and extract it.
3. The .htaccess file. The public folder must contain a file named .htaccess. It's a hidden file, and some FTP programs skip hidden files. Our File Manager shows hidden files, so you can check that it's there: open File Manager on the Management tab and look in the public folder.

The installer reports folder permission errors

The installer's requirements check lists the folders that phpVMS must be able to write to. If any of them fail, set their permissions to 775:

• bootstrap
• bootstrap/cache
• storage/logs
• storage/framework/cache
• storage/framework/sessions
• storage/framework/views

To change permissions, open File Manager on the Management tab and go to the folder. In the Permissions column, click the folder's current value (for example 0755), set it to 775, and save. Change each folder in the list one at a time.

If the check still fails, open a ticket and include a screenshot of the requirements page.