We are back

Hi everyone!

We've moved our billing and client area to a new platform, and the site is open again.

What carried over

Your account, services, invoices, support tickets and ACARS licences all moved across. Nothing changes on your hosting, and your phpVMS sites and ACARS keys keep working.

What you need to do

- Sign in: go to vmshost.io and sign in with your email

- Re-add your card: saved cards didn't transfer. You'll be asked for your card again at your next payment.

- Stripe: If you previously paid via Stripe, your saved cards/tokens didn't carry over. I switched to Stripe Checkout, which should make it easier to pay via other means/subscriptions

- PayPal subscriptions: most PayPal subscriptions carried over and will keep renewing as normal. A few couldn't be matched to a service, and we cancelled those. If you had a PayPal subscription, check your services in the client area. If a renewal now shows as an unpaid invoice, you can set that back up again

ACARS licences

Your licence and key are in the client area under your ACARS service. Re-issues work properly now - the key won't change, and it will reset your current domain, so you can transfer it to a new domain. If you need to add a domain for testing, open a ticket

If anything looks wrong, such as a missing service or an invoice that doesn't match, open a ticket or email support@vmshost.io and we'll fix it.

- Nabeel